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SAP C_C4H32_2411 Exam | Dumps C_C4H32_2411 Discount - Assist you Clear C_C4H32_2411: SAP Certified Associate - Business User - SAP Commerce Cloud Exam

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SAP C_C4H32_2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Product Content Management: This section of the exam measures the skills of SAP Commerce Cloud Business Analyst and covers the principles of managing product content within commerce platforms. It emphasizes understanding how to create, organize, and maintain product information effectively.

Topic 2

Order Management and Customer Support: This section of the exam covers order management processes and customer support strategies. It includes understanding how to handle customer inquiries and manage order fulfillment efficiently.

Topic 3

Commerce: This section of the exam measures the skills of the target audience in the understanding of foundational concepts in online commerce. It emphasizes understanding the various components that contribute to successful e-commerce operations.

SAP Certified Associate - Business User - SAP Commerce Cloud Sample Questions (Q23-Q28):

NEW QUESTION # 23
What can a customer support agent use the Assisted Service Module to do?
Note: There are 2 correct answers to this question.

A. Approve an order flagged as possible fraud
B. Search for a customer's account or session
C. Create and assign a coupon good for the duration of the ASM session
D. Create a new customer account on the customer's behalf

Answer: B,D

NEW QUESTION # 24
Which area in the user interface can you use to resolve a customer complaint ticket?

A. Back office Collaboration Center
B. Feedback Icon at the top right of the Back office page
C. Back office Customer Support Cockpit
D. On the storefront using the Assisted Service Module

Answer: C

NEW QUESTION # 25
How can you use a multi-code coupon item out of the box?
Note: There are 2 correct answers to this question.

A. Limit each user to use no more than 3 coupon codes of the same coupon item
B. Assign it as a condition for a promotion
C. Reactivate a redeemed coupon code when the related order is canceled
D. Use it as a free gift of a promotion

Answer: B,D

NEW QUESTION # 26
You are creating a base store for your online shop.
Which of the following principles should you consider during the set-up? Note: There are 2 correct answers to this question.

A. One base store can be associated with only one point of service.
B. One base store can be associated with more than one CMS site.
C. One base store can be associated with more than one content catalog.
D. One base store can be associated with more than one product catalog.

Answer: B,D

NEW QUESTION # 27
If a user belongs to group A, then they can buy one product in any category at 50°/o off.

A. Multiple staged catalog versions and multiple online catalog versions
B. One staged catalog version and multiple online catalog versions
C. Multiple staged catalog versions and one online catalog
D. One staged catalog version and one online catalog version
E. What catalog versions are available out of the box for each catalog in SAP Commerce?

Answer: A

NEW QUESTION # 28
......

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